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I´m a Journalism student as well as a Multimedia graduate. I´m interested in the social web and the media.

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Google Waving not Drowning

What would email look like if we set out to invent it today Wave and Drowning
They claim it will revolutionise personal communication, they say it will change how we arrange our lives but Wave, Google’s latest web app, mightn’t be as ground-breaking as Google say.

Getting a Google Wave account is a difficult thing.  Launched at the end of September to only 100,000 people Wave is mooted as the next step in personal communication.  Last Sunday, at 2 in the morning, I was invited to create a Wave Account.  Currently is in a very early Alpha preview Wave users can only be invited to use the application by an existing user.

What Is Google Wave?
Much like Twitter Google Wave is a little difficult to explain.  Wave is an online communication tool that mixes email, micro-blogging, IM (Instant Messaging, e.g. MSN Messenger, Gmail Chat), Forum and social networking functionalities into one interface.  The basic structure of Wave operates like more of an advanced IM system. 

Waving
To use Wave you first have to create a new “Wave” (think IM chat window), you then add individual users to the chat, or you can make the chat public (think forum). 

Along with adding text users can also add images, audio, video, maps, documents, gadgets and games.

But here is the trick, unlike an IM where once a comments has been sent it cannot be deleted Wave comments can be moved, add-to, and even edited by other people.

Another key point to Wave is that it that the system operates in real time, when chatting with another person you can see what they write as they type.

First Impressions
The most striking aspect of Wave is how slow the system is, although to be fair, the app is currently in a very early preview and any speed and stability issues are expected to be fixed as the system is readied for a full release later early next year.

Visually the Wave interface is sleek and uncluttered, with the screen being divided into 3 simple sections.  The navigation and contacts can be found on the left, a list of your waves occupies the centre of the screen (similar to the gmail inbox) and the actual chat box is found on the right.

Using Wave
Testing the app on all major browsers, Firefox 3+, Safari 4, Chrome 2+ and Internet Explorer 7 and 8 I found the app to be relatively stable.  The programme did fail to work for a period of time (about 10 minutes) across all browsers with the exception of Safari where Wave was stable with no issues.  The app completely failed to work in Internet explorer and, while I was expecting to have some issues with IE7, I was surprised to see that IE8 could also not handle the site.

Opening the site in IE users are encouraged to install Google Chrome Frame or use another browser such as Firefox, Chrome or Safari.  Forcing IE to access the site causes the page to crash on load, returning a blank screen and error message.


Using Wave is, at first, a challenge.

The introductory video explains little, and what it does explain is confusing.  But basically there are two types of waves; public and private.  Private Waves can be between two or more people and can only be viewed by the people involved in the chat (much like a standard IM chat). 

Public chats operate more like a Forum; any person can respond and contribute to the chat conversation.

My preview came without the option to invite anybody, so I could only chat with the person who invited me.  I did have the option to take part in public chats although this is not immediately obvious when first using the system.

The public chats, like forums, allow participants to begin and contribute comments to various topics called “waves”.  At the moment many of the waves are about the Wave application itself; hardly surprising as many of the users will be early adopters and developers. 

I did start a public Wave about books, usually a sure way of starting a conversation online, and got no responses. 

Editing
As mentioned above one the Waves key features is the ability to edit other people’s comments.

It is also the most dangerous.

I tested this by taking part in a conversation about browser testing with several people I did not know.  I was easily able to edit and delete another person’s text without any onscreen notification that the text had been altered or, indeed, what text had actually been edited.

However even in the two days I have been using Wave improvements have been made.  Using several Firefox web developer tools I was able to uncover some changes currently being developed for the Google Wave. 

These include a button to make waves public, currently this is done by adding a “user” called public@a.googlewave.com to each chat. 

There will be additional options for starting a chat, although it is unclear what these are at the moment.

Some slight navigational changes are also planned.

Will the Revolution be Waved?
So, is Wave revolutionary?  Well, no not yet although it could be.  It would be a bit premature to judge Wave based on this current early version but there are some areas that would need to be improved before the final release.  Editing other peoples text seems redundant, especially when you can directly reply to any comment made, and also dangerous.  By not notifying users what text has been edited one cannot trust any comments made in a public Wave.

Future
It is difficult to say if Wave is the future of personal communication on the web.  The public forum, even at this early stage in its release, is messy and rife with spam.

Where Wave excels is as a one-to-one IM system.  Chatting to my friend on Wave was interesting and more expressive than on a standard IM.  The chats flowed more easily and editing their messages seemed less intrusive.  Using images and videos to converse was fun and interesting, although a VOIP system would be a great addition to the package.

IM 2.0
Google wave is a great app but I fear it is no replacement for email, nor is it going to kill Twitter.  It is however a great IM system and when opened to the public it will become a great tool for personal communication.

Although, it is worth remembering that Twitter began in 2006 but it was only in late 2008 that the site began to gain popularity.  And even as a Google product success is not guaranteed; Google’s social network, Okurt, has failed to gain any foothold in the West and even in places such as India and Brazil where it is popular it is loosing ground to FaceBook.

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